Compacting: Television's five-second sound bite has attuned
the masses to quickie presentation. Once a typical boardroom presentation
lasted 30 minutes or more -- now, it's not unusual for a presenter
to be allotted three minutes to cover a major topic. The window
of attention is narrow. Hit fast and hard.
Entertainment: What can you do to impress people after
they've seen laser shows and multimedia presentations, and disasters
on TV every night? Smart speakers use humor, stories, and metaphors
to drive home their points, to make people laugh, cry, and care
deeply.
Targeting: With computers spewing out data like volcanic
lava and data banks connecting people instantaneously with more
informahon, it's hard to come up with something new. Audiences
suffer from mental fatigue. Do your homework, both with your audiences
and with your presentations. There must be a uniqueness in what
you say and in the way you say it.
Credibility: Skepticism is widespread. People no longer
accept ideas and orders simply because they come from the top
down. People hear so many sales pitches and so much hype that
they question everything they hear, and challenge many assumptions
that seem self-evident to the speakers. Effective speakers build
credi- bility. Make sure what you say is true, then make it convincing
and believable.
Individuation: The mass media tend to homogenize everything
to appeal to as many people as possible. Businesses are finding
that consumers want more cus- tomization and individual attention
in products and services. Audiences are made up of individuals
who want to be recognized as persons, not herded together. To
have impact, maintain strong eye contact and move out into the
audience.
Simplification:
Our world is growing complex and confusing. High technology, cross-pollenization
of cultures, and the trend toward bigness make it hard for people
to find a place to plug in. What most do is find and fit into
niches. To register your messages, greatly oversimplify and then
repeat the message again and again.
Visualization: Television, movies, video, print media,
billboards, and architecture have so heightened visual stimulation
that audiences now get bored quickly with anything that isn't
colorful, doesn't move or change frequently. Make the most of
your gestures and expressions. Use lively visuals and appeal to
all senses.
Feedback: Some by-products of complexity and rapid change
are confusion, misunderstanding, and false perception. People
often don't hear what we say, or understand what we mean, or apply
it in the way we want them to. Effective communication is really
dialogue. Try to get your audience involved and make them active
participants in an ongoing exchange.
Reinforcement: Half of what a speaker says is forgotten
within an hour. Within 24 hours, nearly 9O percent of the content
of a speech is forgotten. Give people handles they can use to
hang on to the important points. Use symbolism, visual reinforcement,
and repetition.
Warmth: The "like factor" is one reason why we remember
and enjoy some speakers and follow their counsel. This factor
refers to the approachability, charm, style, and humor of the
speaker. Often executives believe they should present a reserved
image. But they end up losing their audience. People need "lightened
up" spaces where they can come to know the speaker's personality
and character. As you learn how to integrate your warm, likeable,
people-loving personality into your presentations, you will get
your audience to rally around you.
Use Visuals Effectively:
There is an art to using visual aids, and the more experience
you have with them, the more effective you'll be. Here are some
tips to make your visuals come alive: